Conference topics are listed below according to their session. Please click on topic to download presentation slides.

• Opening Keynote Session I
  Engaging Leadership: An Evidence-Based model for Creating High Quality Healthcare and Enhanced Employee Wellbeing
  Prof Beverly Alimo-Metcalfe



• Opening Keynote Session II
  Improving Quality whilst Reducing Cost: A Blueprint from Experience in the English NHS
  Prof Bernard Crump
  CEO, NHS Institute of Innovation & Improvement
  
  
  
• Closing Keynote Session
  Designing Hospitals to Reduce Harm and Improve Sustainability
  Dr Paul Barach
  
  
  
• Plenary Lecture I
  Why Embark on a Lean Hospital Transformation and What Can We Learn From it?
  Presentation Slide 1 - Steve Boam, Chief Executive Officer, KM&T and
  Presentation Slide 2 - Michael Shaw, Service Improvement Director, Leeds Teaching Hospital Trust



• Plenary Lecture II
  Integrating Care Across the Continuum: Improving the Quality of Care for Patients with Chronic Illnesses
  Dr Jason Cheah
  CEO, Agency for Intetgrated Care, Singapore
  
  
  
• Plenary Lecture III
  Singapore's National Electronic Health Record – The Journey to 2011 and Beyond
  Dr Sarah Muttitt
  CIO, MOH Holdings Pte Ltd

   
          

• Leadership and Governance
  WS11: Workshop 1 - Building an Engaging Culture - Applying Engaging Leadership For Teams and Organisations
Ms Juliette Alban-Metcalfe & Ms Jacqueline Wong



• Healthcare Innovations
  WS12: Developing Clinical Leaders; Why and How
  Prof Bernard Crump
  
  
  
• Systems Improvement 
  WS13: Human Factors and Safety
  Dr Paul Barach



• Knowledge Exchange and Translation
  WS14: Embedding Lean Thinking into your Facilities and Processes
  Mr Scott Middleton, Mr Gareth Harris & Mr Raymond Tung
  
  
  
• Workplace Safety and Health
  WS15 : Workplace Safety & Health (WSH) Council Forum : Management of Workplace Aggression
Mr Ben Tan & Dr Jerome Goh



• Patient Safety
  WS16: Root Cause Analysis Workshop
  - Presentation Slide 1
  - Presentation Slide 2
  Dr Ling Moi Lin & Dr Sandhya Mujumdar
  
  
  




• Leadership and Governance
  WS11: Workshop 1 - Building an Engaging Culture - Applying Engaging Leadership For Teams and Organisations(Cont'd from Session 1)
  
Ms Juliette Alban-Metcalfe & Ms Jacqueline Wong



• Healthcare Innovations
  WS22: Developing Clinical Leaders; Why and How (repeat session)
  Prof Bernard Crump
  
  
  
• Systems Improvement 
  WS23: Handovers and the Role of Communication
  Dr Paul Barach
  
  
  
• Knowledge Exchange and Translation
  WS24: What Limits the Improvement in Patient Satisfaction – The Waiting Game
  Mr Scott Middleton, Mr Gareth Harris & Mr Raymond Tung
  
  
  
• Workplace Safety and Health
  WS25: Biosafety Forum
  1. Biosafety In A Life Science Research Laboratory – Balancing Form And Value; The Challenge
  Ms Chook Mee Lan
  
  2. Biosafety Challenges in a TB Containment Facility
  Dr Sabai Phyu
  
  3. Biosafety Challenges in a Multi-Tenanted Animal High Containment Laboratory
  Ms Leong Kee Mei
  
  4. Two Interesting Case Studies in a General Hospital:
  1. Innovative Way of Removal of HEPA Filter from a Containment Facility
  2. Design for Safety of Neonatology Isolation Rooms in Singapore General Hospital
  Mr David Lam
  
  
  
• Patient Safety
  WS16: Root Cause Analysis Workshop (Cont'd from Session 1)
  - Presentation Slide 1
  - Presentation Slide 2
  Dr Ling Moi Lin & Dr Sandhya Mujumdar
  
  
  
  

  

• Leadership and Governance
  WS31: Engaging Leadership Skills – Where do I Stand and How Can I Get Better?
  Ms Juliette Alban-Metcalfe & Ms Jacqueline Wong
  
  
  
• Patient Safety
  WS32: National Medication Safety Task Force Initiatives to Improve Medication Safety
  Mr Wu Tuck Seng, Dr J M Gomez, Dr Tai Hwei Yee & Dr Hing Wee Chuan
  
  
  
• ILTC Forum
  WS33: AIC Intermediate & Long Term Care Symposium (Part 1)
  1. Transitional Care by ACTION in Acute Hospitals
  Ms Kan Hong Qing
  
  2. Engaging Community Partners in the Seamless Transition of Patients from Hospital to Home
  Ms Zahara Mahmood
  
  3. Pharmacist Outreach Programme (POP): A Collaborative Project between Aged Care Transition Team; & Hospital Pharmacists on Medication Management at Home
  Ms Yasmin Ng & Ms Harbans Kaur
  
  
  
• Collaborative Partnerships
  WS34: Change through Collaboration – Successful Partnerships by SG Healthcare Institutions (Part 1)
  1. Supporting Diabetes in the Community - Experience with a Disease Management Unit
  Dr Cho Li Wei
  
  2. Project CARE - Initiative To Improve End-of-Life Care in Nursing Homes
  Dr Siew Chee Weng
  
  3. Driving Innovation & Change with Healthcare Delivery in the North
  Mr Kenneth Lam
  
  
  
• Healthcare Innovations
  WS35: In Pursuit of Clinical Excellence:How to Drive Innovation in Healthcare Services
  Ms Natalie Turner
  
  
  
  
  
  
• Leadership and Governance
  WS31: Engaging Leadership Skills – Where do I Stand and How Can I Get Better? (Cont'd from Session 3)
  Ms Juliette Alban-Metcalfe & Ms Jacqueline Wong
  
  
  
• Patient Safety
  WS42: MRSA in Singapore: Infection Prevention and Control
  Ms Brenda Ang, Dr Ling Moi Lin, Dr Dale Fisher, Dr Chris Willis & Ms Ng Toon Mae
  
  
  
• ILTC Forum
  WS43: AIC Intermediate and Long Term Care Symposium (Part 2)
  1. The NUH-SLH Subacute Funding Pilot - Recipe for a Successful Collaboration
  Ms Lim Chien Fang
  
  2. The Evolving RH-CH Relationship– Moving from Paternalism to Partnership, from Distance to Proximity, from Cooperation to Collaboration
  Dr Kenny Tan
  
  3. St. Andrew's Community Hospital Mobile Clinic– Communities and Volunteers Coming Together to Reach the Under-served
  Ms Hilda Lee
  
  
  
• Collaborative Partnerships
  WS44: Change through Collaboration – Successful Partnerships by SG Healthcare Institutions (Part 2)
  1. CHATting with Youth!
  A/Prof Swapna Verma
  
  2. Response, Early Intervention and Assessment in Community Mental Health (REACH)
  Dr Delphine Koh
  
  3. Pilot Project on Community-Based Therapy Outreach Program in Singapore for Children with Developmental Needs
  Mr Tang Hui Nee
  
  
  
• Healthcare Innovations
  WS35: In Pursuit of Clinical Excellence:How to Drive Innovation in Healthcare Services(contd)
  Ms Natalie Turner